Frequently Asked Questions

1.   Why can't I do these trips on my own and (presumably) save money?

2.   Why should we choose your company?

3.   How long have you been in business and how many clients travel with you each year?

4.   Do you include trip insurance?

5.   Who will answer my calls and questions when I call you, both before and after I sign up & during my Travel?

6.   Do you have age-based cutoffs?

7.   How do I book my trip ?

8.   What are the cancellation policies?

Ans 1. One can often do our tours on his own, if he has large quantities of time, patience, money and willing to forego some safety measures.

Time: Rustling up a permit to cross a border, finding suitable transport or buying air/rail tickets from local agents etc.

Patience : One should have time to burn but, as seasoned travellers know, it can take hours and days of waiting in line, dealing with bureaucrats and triplicate forms, trying to get a taxi to the third office in a row that will send you to the fourth.

Ans 2. a. Our Managing Director Raman Singh Taneja is one of the leading tour Operators in India, recognised by Ministry of Tourism, Govt. of India and also by the Reserve Bank of India (the custodian Bank in India)

    b. Our company has been awarded twice in the year 1993-94 & 1994-95 The National Tourism Award by the Government of India, Ministry of Tourism, for our outstanding performance in tourism sector.

    c. We have our own large fleet of Deluxe Air-conditioned Coaches/Cars with state of art technology and very strong networking of Associates in all over India, Nepal, Bhutan, Tibet, Sri Lanka & Maldives.

    d. Due to our excellent relations with most of the Hotels, we receive very attractive special rates from all Hotels which at times are approximately 40/50% lower than their rack rates.

    e. Our post-tour reports of various satisfied tourists can be read in our website column "Post Tour Information by Customers" which will give a brief idea of our sevices and reliability.

Ans 3. During our more than 12 years of operation, we have become one of the leaders in India. Last year more than 5,000 people travelled with us.

Ans 4. We advise you to arrange travel insurance in your own country.

Ans 5. Before signing up, you can call our office and a responsible representative will be communicating with you & as soon as you sign up your tour, the file will be assigned to one of our Tour Executives and he will be directly responsible for your travelling and his telephone of both office as well as residence will be given. But you are most welcome to call our Managers/Directors whose telephone numbers are also given to you. Any-how, you will be provided with a list of our Associates' Offices for all those cities wherever you are visiting. You can contact them any time during your travel for any assistance required.

Ans 6. No, Some of the hardiest travellers in the World are in their 60s or 70s.

Ans 7.   You can now simply pay online by Credit Cards like Visa/Master

We use the latest Secure Sockets Layer (SSL) technology to ensure that your credit card transaction through us is safe and secure.

Click here for Online Booking | Click here for More Information

Or you can send us Telegraphic Transfer (TT) by your bank to our

Account No. 1000333, (Swift Code: ABNAUS33),
ABN AMRO BANK , Hansalaya,
15,Barakhamba Road, New Delhi-1, India.

The balance you can send only 10 days prior to your arrival in India by the same procedure or if your tour is starting at New Delhi, then you can pay the balance in our Head Office at New Delhi by Traveller's Cheques / Cash / Credit Cards (3% will be charged as credit card proceeds).

8.   Cancellation shall be as follows:-

• Within 15-7 days - 10% of the total land cost
  
• Within 7-1 days - 15% of the total land cost

There are few hotels , who normally ask for non- refundable deposit at the time of booking for example - hotels in Goa during peak period, Bangaram Island Resort - Lakshdweep, hotels in Buddhist sector , Port Blair, Surya Samudra in Kovalam, Kabini River Lodge, Teekhi Magri in Rajasthan, hotels in Hospet & Badami, hotels in Maldives etc. Therefore you are requested to please check with us regarding the refund policy for above mentioned hotels.

No cancellation shall apply on Domestic Air Fares, in case the tickets are booked by us.

We hope to have replied to all relevant questions about your Travel. Should you, however, have any query, please forward the same to us for our immediate reply.

We look forward to serving you in near future.