1. Why can't I do these trips on my own and (presumably) save money?
2. Why should we choose your company?
3. How long have you been in business and how many clients travel with you each year?
4. Do you include trip insurance?
6. Do you have age-based cutoffs?
7. How do I book my trip ?
8. What are the
cancellation policies?
Ans 1. One can often do our tours on his own, if he has
large quantities of time, patience, money and willing to forego some
safety measures.
Time: Rustling up a permit to cross a border, finding suitable
transport or buying air/rail tickets from local agents etc.
Patience : One should have time to burn but, as seasoned
travellers know, it can take hours and days of waiting in line,
dealing with bureaucrats and triplicate forms, trying to get a taxi to
the third office in a row that will send you to the fourth.
Ans 2. a. Our Managing Director Raman Singh Taneja is one of
the leading tour Operators in India, recognised by Ministry of
Tourism, Govt. of India and also by the Reserve Bank of India (the
custodian Bank in India)
b. Our company has been awarded
twice in the year 1993-94 & 1994-95 The National Tourism Award
by the Government of India, Ministry of Tourism, for our outstanding
performance in tourism sector.
c. We have our own large fleet of
Deluxe Air-conditioned Coaches/Cars with state of art technology and
very strong networking of Associates in all over India, Nepal, Bhutan,
Tibet, Sri Lanka & Maldives.
d. Due to our excellent relations
with most of the Hotels, we receive very attractive special rates from
all Hotels which at times are approximately 40/50% lower than their
rack rates.
e. Our post-tour reports of various satisfied tourists can be read in our website column "Post Tour Information by Customers" which will give a brief idea of our sevices and reliability.
Ans 3. During our more than 12 years of operation, we have become one of the leaders in India. Last year more than 5,000 people travelled with us.
Ans 4. We advise you to arrange travel insurance in your own country.
Ans 5. Before signing up, you can call our office and a responsible representative will be communicating with you & as soon as you sign up your tour, the file will be assigned to one of our Tour Executives and he will be directly responsible for your travelling and his telephone of both office as well as residence will be given. But you are most welcome to call our Managers/Directors whose telephone numbers are also given to you. Any-how, you will be provided with a list of our Associates' Offices for all those cities wherever you are visiting. You can contact them any time during your travel for any assistance required.
Ans 6. No, Some of the hardiest travellers in the World are in their 60s or 70s.
Ans 7. You can now simply pay online by Credit Cards like Visa/Master
|
We use the latest
Secure Sockets Layer (SSL) technology to ensure that your credit
card transaction through us is safe and secure. |
Or you can send us Telegraphic Transfer (TT) by your bank to
our
Account No. 1000333, (Swift Code: ABNAUS33),
ABN AMRO BANK , Hansalaya,
15,Barakhamba Road, New Delhi-1, India.
The balance you can send only 10 days prior to your arrival in India
by the same procedure or if your tour is starting at New Delhi, then
you can pay the balance in our Head Office at New Delhi by Traveller's
Cheques / Cash / Credit Cards (3% will be charged as credit card
proceeds).
- Within 15-7 days - 10% of the total land cost
- Within 7-1 days - 15% of the total land cost
There are few hotels , who normally ask for non- refundable deposit
at the time of booking for example - hotels in Goa during peak
period, Bangaram Island Resort - Lakshdweep, hotels in Buddhist sector
, Port Blair, Surya Samudra in Kovalam, Kabini River Lodge, Teekhi
Magri in Rajasthan, hotels in Hospet & Badami, hotels in Maldives
etc. Therefore you are requested to please check with us regarding
the refund policy for above mentioned hotels.
No cancellation shall apply on Domestic Air Fares, in case the tickets
are booked by us.
We hope to have replied to all relevant questions about your Travel. Should you, however, have any query, please forward the same to us for our immediate reply.
We look forward to serving you in near future.



